![]() Workflow and Approvals: The interface provides simple drag and drops option.Partnership management: This feature allows you to build communities with partners and help them to share objectives, goals, and activities.You can also preview them before rollout, and helps you to optimize and balance territories Territory Management: This feature allows you to create multiple territory models.Lead Management: This feature helps you to tracks the leads that are in progress.Sales Performance Management: It offers a metric-based goal setting and helps you to get feedback & rewards for the sales team.Sales Collaboration: This feature helps you to address customer queries and feedback.Salesforce Engine: This feature focuses on making personalized contact with a customer for various campaigns designed by the marketing team.Communities for sales:– Online community software that enables companies to connect customers, partners and employees with each other.Email integration: It provides integrations devoted to customer service, support and customer experience.Analytics: It allows you to access the data, create dashboards and perform analysis.Build and run innovative apps: You can build, scale and manage apps.Opportunities and quotes: Helps vendor to create opportunity and quote.Contact management: With the help of this feature you can pull your customer’s data like activity history, frequent contacts, customer communications, etc.Marketing and sales lead: Helps you to measure customer engagement by tracking email activities and convert them to customers.Salesforce as laaS (Infrastructure as a service): No hardware or software installations needed as your data and applications are stored securely on the Salesforce cloud.You can use the developer’s code to create and deploy applications. Salesforce as PaaS (Platform as a service): In this kind of software service, no separate platform is required.Just Log in and use software across the Cloud. Salesforce as SaaS (Software as a Service): No installations, setup or download required.Salesforce includes all features of CRM and also offers features for the creation of apps Service Nature of Salesforce Salesforce offers a powerful suite of APIs to develop the Mobile App. The enterprise Ecosystem of Salesforce is quite big as many partners contribute by creating and maintaining in this platform. It also allows you to increase the amount of data or concurrent user instances. This component helps you to customizations. It is called trusted as it offers a high level of security. Although, there are physically remain in the same hardware. The instances are known as tenants which separate from each other. In this component, multiple instances of one or more application operate separately in a shared environment. The architecture of Salesforce can be divided into various components described as follows: Trusted multitenant Cloud Continuous optimization of campaigns can be done based on the market response and closure interaction with channel partners.Salesforce can easily integrate with 3rd party apps.Increase customer loyalty, retention, and satisfaction. ![]()
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